Privacy Policy

At Claytouch, we deeply value your trust and prioritize safeguarding your privacy. This Privacy Policy outlines the personal information we collect, how we use it, the choices you have regarding sharing your data, and how to reach us with any privacy-related concerns. Additionally, we detail the steps we take to protect your information and ensure your peace of mind.

Rest Assured: We do not share or rent your information to third parties.

1. Information We Collect

We gather personal data to provide you with a seamless shopping experience. This may include:

  • Identity & Contact Details: Name, birthday, phone number, email, billing/delivery address, and preferences such as skin type or favorite products.
  • Transaction Data: Bank or card details (e.g., payment method and partial card/account numbers).
  • Technical Data: IP address, browser type, operating system, time zone, and access platform.
  • Marketing Preferences: Your choices for receiving marketing communications and notifications.
  • Social Profiles: Publicly shared details on social networks relevant to your interactions with us.

2. How We Use Your Information

We tailor our services to meet your needs by:

  • Recommending products based on your preferences and past purchases.
  • Sending updates on promotions, beauty tips, and exclusive events.
  • Providing support before, during, and after purchases.
  • Ensuring smooth transactions and secure data handling.

We may use your information for other purposes, which will always be communicated transparently.

3. Cookies and Analytics

To enhance your experience, Claytouch utilizes tools like cookies, web beacons, and Google Analytics to:

  • Remember your preferences, such as language, currency, and items in your shopping cart.
  • Provide tailored advertisements and product recommendations.
  • Track website usage for continual improvement.

Important: You can opt out of tracking through tools like Google Analytics Opt-Out Browser Add-on.

4. Stay Connected with Newsletters & Alerts

Subscribe to receive:

  • Text Alerts: Up to 4 monthly messages with promotions, tips, and updates.
  • Email Newsletters: Bi-weekly insights on campaigns, events, and exclusive offers.

Opt-Out Anytime: Simply email us at to stop receiving communications.

5. Data Sharing

We only share your information with trusted entities necessary for delivering services, such as:

  • Payment processors, shipping partners, and distributors.
  • Marketing and website hosting service providers.
  • Legal or regulatory bodies, if required by law.

6. Protecting Your Data

Your security is our priority. We use advanced encryption (SSL) for payment information and secure servers for data storage. All transactions are processed through trusted platforms like PayPal, ensuring no sensitive financial data is stored by us.

While no system is foolproof, we continuously upgrade our protections to keep your information safe.

7. Your Rights

You have control over your personal data. You can:

  • Access, update, or delete your information.
  • Withdraw consent for data processing (with potential impact on service availability).

Contact Us Anytime: Email  to make requests or raise concerns.

8. Updates to This Policy

We may revise this Privacy Policy as needed. Changes will be reflected on this page and, where appropriate, notified via email. Please check regularly for updates.

Your trust is at the heart of everything we do. For further assistance, reach out to —we’re here to help!